We're here to help!

Here's how you can get in touch with someone at JackPak. We're available Monday – Friday from 6:00AM to 4:30PM PST. Give us a call or email us at hello@jackpak.com with any questions you have about ordering, shipping or JackPak in general.

Our sales representatives and support technicians are located in-house in our very own beautiful Southern California offices. That means low wait times and quick responses to the questions you need answered. We’re available to help you at any time during the sales process, and our after-sale support is second to none. Whether you have ordering, shipping, or technical questions, our friendly sales and support team is ready and waiting to assist you within our normal business hours. If you are unable to reach us, feel free to use the convenient contact form below. In most cases, we’ll contact you the same day.

JackPak is committed to providing our customers and future customers the best possible experience. Not only do we want you to love your JackPak portable power pack, but we want you to feel like you received the highest level of customer service. It’s what you deserve. If for any reason you are not satisfied or would like to send us a comment about your experience, please send us an email to support@jackpak.com. A customer service representative will be with you as soon as possible to follow up and determine next steps. We want you to walk away feeling complete.

Thank you for choosing JackPak as the source for all your portable battery needs. We look forward to working with you.


1645 Lemonwood Drive
Santa Paula, CA 93060 USA


Toll Free* US/Canada: 1-833-522-5725
Email: sales@jackpak.com

Chat With Us

We can typically solve the majority of common questions with a quick online chat.

Customer Support

Toll Free* US/Canada: 1-833-522-5725
Email: support@jackpak.com

Contact Information

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